Skip to content Effective Date: March 30, 2026
Lucenvia (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
We may collect the following types of information:
When you interact with our website (e.g., booking a call, filling out a form), we may collect:
Name
Email address
Phone number
Business details you voluntarily provide
We collect certain information automatically through tools like Google Analytics, including:
IP address
Browser type
Device information
Pages visited
Time spent on site
We use your information to:
Respond to inquiries and communicate with you
Schedule and manage strategy calls
Provide proposals and services
Improve website performance and user experience
Analyze traffic and usage trends
Lucenvia does not process payments directly through the website. Payments for services may be handled externally via platforms such as Stripe or e-transfer.
We do not store sensitive payment information (e.g., credit card details) on our website.
We do not sell, rent, or trade your personal information.
We may share limited data with trusted third-party services strictly for business operations, such as:
Analytics providers
Payment processors
These providers are only given access to information necessary to perform their functions.
We take reasonable measures to protect your information, including:
Secure hosting environments
Limited access to data internally
Standard security practices to prevent unauthorized access
However, no method of transmission over the internet is 100% secure.
Lucenvia operates in Canada but serves clients worldwide, including the United States.
By using our website, you consent to your information being processed and stored in accordance with Canadian data protection standards.
We use cookies and similar technologies to:
Understand user behavior
Improve performance
Optimize marketing efforts
You can choose to disable cookies through your browser settings.
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion
Withdraw consent to data usage
To exercise these rights, contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:
Email: info@lucenvia.com
Phone: +1 647 969 2279
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